Privacy Policy – Recebin

Last updated: March 29, 2026

Recebin ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you use our mobile application and related services.

By using Recebin, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Physical address
• Other contact information provided by the user

1.2 Location Data

• Approximate location (used to improve service availability and request matching)

1.3 User Content

• Photos or videos uploaded within the app (e.g., related to requests)

1.4 Payment Information

• PIX key (when provided by the user)
• Transaction data (amounts, timestamps, status)

Note: Recebin does not store full banking credentials or sensitive financial data.

1.5 Usage and Technical Data

• App interactions
• Requests created, accepted, or completed
• Device information (device type, operating system)
• Other data necessary to operate and improve the service

2. How We Use Your Information

We use your data to:

• Provide and operate the platform
• Enable users to create and fulfill requests
• Facilitate payments between users
• Improve app performance and user experience
• Personalize content and features
• Detect and prevent fraud, abuse, or illegal activity
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share your information:

• With payment processors to enable transactions
• With service providers (e.g., hosting, analytics, infrastructure)
• When required by law or legal process
• To protect rights, safety, and integrity of users and the platform

4. Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

5. Account Deletion

You can delete your account directly within the app.

Upon deletion:

• Your personal data will be deleted or anonymized
• Some data may be retained when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is completely secure.

7. Children's Privacy

Recebin is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

8. Your Rights

Depending on your location, you may have rights such as:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing

To exercise your rights, contact us below.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be made available within the app or on our website.

10. Contact

Email: [email protected]

11. Legal Basis (Brazil – LGPD)

We process personal data based on:

• Consent
• Contract execution
• Legitimate interests
• Legal obligations